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Makereke M

1 reviews | Active since Nov 2024

17 Apr 2026, 04:02

Poor network

For about a week network is really bad in Zeerust Sandvlakte. I have no network at all on my phone it’s written “No service” while I have the simcard on. The router is very slow that time I pay close to R400 for the router. I am just wasting my money monthly. Worse part is 36 months contract..

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Replies (4)
Vodacom
Vodacom's reply17 Apr 2026, 07:23
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Apr 2026, 14:24
Official
Good day Makereke,
 
We’re unable to reach you on the listed number.
 
Kindly confirm an alternative contact number and a convenient time for us to get in touch.

Alternatively, you may also provide us with an update on your Home Internet issue? 
 
Regards
 

Best regards,

Vodacom
Vodacom's reply21 Apr 2026, 13:21
Official
HI,
We were unable to reach you on the contact number you've provided.
 
Kindly confirm an alternative number and a convenient time for us to get in touch.
 
We await your response.

Best regards,

Vodacom
Vodacom's reply26 Apr 2026, 08:45
Official
Good day,
 
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
 
As a result, we’ll be closing your query from our side for now.
 
Should you require any further assistance, please feel free to respond to the email we've you — we’ll be happy to help.
 
You’re also welcome to reply to the email we've sent you.
 
Kind regards,
Vodacom Consumer Website Team

Best regards,