HE
Haroon E
1 reviews | Active since Jun 2014
17 Aug 2020, 17:34
POOR MOTIVATION OF STAFF. THEY COULDN'T BE BOTHERED TO DO BUSINESS
Trying to get an Apple Watch in certain colour and size. Tried sooo many Vodacom outlets, even the Main one in Midrand, but nobody gets back with a response. It takes forever to check stock. Can't understand why a company so huge doesn't have up to date stock control. Apple has stock locally, but VC people just too un-motivated to source stock
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Replies (2)
Vodacom's replyOfficial
18 Aug 2020, 09:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Aug 2020, 09:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HE
Haroon E's updateReviewer Update
21 Aug 2020, 15:29Thanks for at least getting back to me. However, I am still not in full comprehension as to why VC cannot source an item when it IS available locally. That is what businesses do. Nothing should be set in stone.
HE
Haroon E's update21 Aug 2020, 15:29
Reviewer Update
Thanks for at least getting back to me. However, I am still not in full comprehension as to why VC cannot source an item when it IS available locally. That is what businesses do. Nothing should be set in stone.