IH
Ian H
1 reviews | Active since Sept 2015
23 Nov 2022, 10:20
Poor Managment.
I went to upgrade my cell contract First impression a. Lot of staff doing very little. Minimal seating available for waiting clients. Eventually I was seen by a consultant who was pleasant and appeared knowledgeable. However the computer to access my particulars took forever to bring up my details. Overall the experience was not very good
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Vodacom's replyOfficial
23 Nov 2022, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2022, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team