Poor Management

Very bad service regarding something quite simple…I Requested a sim swop and ESIM from Vodacom Canal Walk…it has been 2 months and they still cannot resolve this issue. I spoke with the manager Chantel 7 March and she does not bother to follow up. You pay for this service and I still have not made use of the service. Very poor Customer Service and I am Utterly disgusted that management there is just as bad as sales staff.