RA
Ryan A

1 reviews | Active since Aug 2020

23 Oct 2025, 03:38

Poor LTE Connection Speed

Been having issues with LTE home internet connect, never above 7mb, but paying for 50/50 connection, phoned to resolve lodge service request, got told they cannot even detect the router. Was given a reference number as a technician had to come out to fix the issue, been 2 months now, and still no contact! Dont waste your money.

0
Replies (5)
Vodacom
Vodacom's reply23 Oct 2025, 08:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 

Best regards,

Vodacom
Vodacom's reply23 Oct 2025, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply30 Oct 2025, 13:02
Official
Dear Customer

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply30 Oct 2025, 13:18
Official
Dear Customer

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards
Vodacom Consumer Website Team 

Best regards,

RA
Ryan A's update30 Oct 2025, 19:41
Reviewer Update
You guys phone at the most random of timnes, and only tried 2. I am available at 16h30 when work has calmed down