Poor/Loss of reception

Good morning,<br> <br> I have recently purchased a Samsung tablet on a contract with Vodacom being the service provider.<br> <br> I am frustrated and disappointed with the constant loss of signal or lack thereof!<br> <br> I have never once achieved 4G or LTE coverage on the device.<br> <br> I am experiencing continuous loss of signal which results in data loss resulting in extra charges as a result of having to reload apps etc.<br> <br> As an example, I am unable to submit this complaint on my tablet! Pathetic!<br> <br> The problem is compounded during overcast conditions, possibly due to poor signal propagation.<br> <br> As a paying customer, I expect way better user end service!