1 reviews | Active since Jan 2012
POOR LEVEL OF SERVICE AT VODACOM CALL CENTRE!!! UTTERLY DISSAPOINTED AND ANNOYED!!!
I am utterly disgusted by the level of service at Vodacom call centre! I logged call from the 9th of July to pay up and close my contracts and every time I called the call centre to send a paid up letter, I have been sent from pillar to post...... its 8 days now waiting patiently for this letter!!!!!!!!!!!!!!!!!!!!!!!!!!! this is exactly why I cancelled my Vodacom contracts, their level of service has dropped tremendously!!! BEEN CALLING EVERYDAY AND HAVE BEEN TOLD TO WAIT 24 - 48HRS, EVERYTIME I ENQUIRE OF THE STATUS!!! ITS UTTERLY ANNOYING!!
I AM SICK AND TIRED OF WAITING FOR THIS SETTLEMENT LETTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
