Poor level of Service

Good day

kindly note that i have a vodacom cell phone contract and was unable to pay my contact for 3 months and Vodacom blocked my cell phone to receive, make calls and blocked my data usage . When i received funds i paid my arrears in full at the Vodacom store in clear water and was advised that my phone will be unblocked within 72 hours . After a few days my cell phone was still blocked , I called in the vodacom call center to request for it to be cleared and the people at the call center advised me to go into the branch , I went back to the clear water branch and was advised that i need to send my phone in for repairs . No one at the whole of Vodacom is listening to me , My phone is in well working order , I cannot afford to send in my phone for something which does not need repairs and use my phone for my livelyhood , i have to use another cell phone and hotspot the other phone to use my current device. VODACOM unblock my phone as its been months now that i am unable to use this device and am paying for it .......... Why should my cell phone be sent in when there is nothing wrong with it , You Vodacom blocked my cell phone , NOW UNBLOCK IT!!!!!!!!!!!!!!!