POOR JOB ON FIXING MY PHONE
BOOKED MY PHONE FOR SPEAKER REPAIR AT VODACOM CENTURION MALL ON THE 11/04/19 JOB NO: ********** 7, 12 DAYS LATER 23/04/19 GOT A CALL TO COME COLLECT THE DEVICE, ONLY TO FIND THAT MY PHONE SPEAKER IS STILL NOT WORKING PROPERLY. 12 DAYS LATER VODACOM FAILED TO DO A PROPER JOB!!! WOW!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Apr 2019, 06:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Apr 2019, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Apr 2019, 08:47Dear Kabelo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we will require you to re-book your handset in for repairs. Once booked in, please provide us with the new job number so that our team can prioritize the repair for you. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we will require you to re-book your handset in for repairs. Once booked in, please provide us with the new job number so that our team can prioritize the repair for you. Regards Consumer Website Team(SA)
Vodacom's reply24 Apr 2019, 08:47
Official
Dear Kabelo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we will require you to re-book your handset in for repairs. Once booked in, please provide us with the new job number so that our team can prioritize the repair for you. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we will require you to re-book your handset in for repairs. Once booked in, please provide us with the new job number so that our team can prioritize the repair for you. Regards Consumer Website Team(SA)