Poor investigation on *****ulant account

At the end of February 2015 Vodacom deducted R22000 from my account by debit order. I immediately reported this matter via an affidavit from the police as well as Vodacom itself.<br> <br> I further found out that Data was **********ly bought on my account worth R68 000. since then an investigation was launched to find out what has happened on this account.<br> <br> my lines were all suspended for three months in a row after that and every single time I had to make calls to get my lines unblocked.<br> <br> this even though I kept all my lines except the ********** one up to date and even though I never before this had a bill of more than R4000.<br> <br> I followed it up with the investigations department and I was assured that it was being looked into.<br> <br> today I receive a mail from Vodacom Stating that I now owe them R99000.<br> This mail also stated that I will be handed over to the credit bureau and that I will be liable for legal action against me.<br> <br> this is crazy as I have an uncapped Telkom wireless internet at home.<br> why would I buy data of R60000 on my mobile account.<br> <br> the transactions was done on a vodaphone, and I never in my life owned one of these phones.<br>