TM
Takalani M

1 reviews | Active since Apr 2023

26 Nov 2025, 20:21

Poor internet streaming

Vodacom does it again. U can’t even watch a simple tick-tok video without it buffing and as for streaming on smart TV, just forget about it.

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2025, 14:17
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Dec 2025, 10:25
Official
Dear Takalani.
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.
 
Our records indicate that your query has been attended to and feedback on this matter has been provided.

Please accept our sincere apologies for any aggravation caused.
 
Regards
Vodacom Consumer Website Team

Best regards,