BR
Blessings R
1 reviews | Active since Mar 2022
01 Nov 2022, 16:45
Poor insurance promises
Like I lost my iphone 13 when I try to claim. A new phone they tell me that they can't help due to the contract simcard was not on the phone but my premiums are fully paid now I have to pay for something that was insured while not having it no vodacom can do better
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Vodacom's replyOfficial
02 Nov 2022, 07:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team