Poor insistent Management

This Company in question are bungling Company It start with lies and more lies and more lies as you call in to the call center you get transfer from agent to agent and agent back to agent. When you ask to speak to a supervisor or Manager as per normal in a “Meeting or out of the Office” excuses. So lazy as can be sitting in the cubical do nothing , maybe eating sleeping or anything else then answers customer complain “my option” . At a point that the agents use other agents to make them up as Supervisors / managers. As you explain the issue, they drop the call and you must call back. In my option di can understand the issue “Please CALL ME”. They want to make money out you you (customer what have nothing to do their issue) to pay the Issue they create for the self.

They can’t call you back as they promos to do so. The can’t even stay with their own SLA for a query to be resolved. They tell you 5 to 7 working days was are not om month 1 30 day/s. with no Manage that call you back.

Not even to speak to their Consumer Website Team that not follow up it is an automate process again. They don’t even read our queries