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Ester D
1 reviews | Active since Feb 2026
18 Mar 2026, 15:46
Poor incompetence inconsistent bad service
I’m real said and unhappy with Vodacom service in the morning spoke to Busi **** about the service said is reported while just spoke with other agent now she log a call is not reported who to trust if cannot help me don’t close their WiFi and bill my money back because not happy they just change their router however I need to call everyday for it to work if didn’t call there is no network what must I do now real so tired about service it’s badly poor customer services they don’t train their agents no knowledge at all of the products it’s bad 0%? I give to Vodacom
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Ester D's updateReviewer Update
19 Mar 2026, 16:43Vodacom didn’t respond to me privately, it’s me called them and still couldn’t help me and hellopeter could assist but also don’t receive help from them because Vodacom service became worse 0% incompetence bad service spoke to Devi team leader at PE still also cannot assist me telling me about 48 hours while email said 24 hour, why they don’t cancel this because clearly they cannot deliver good services and they took our money but 0% service delivery so tired of calling them don’t want anything to do with Vodacom now they don’t even know the product the agents they lie to customers so fedup with them cannot take this no more
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Ester D's update19 Mar 2026, 16:43
Reviewer Update
Vodacom didn’t respond to me privately, it’s me called them and still couldn’t help me and hellopeter could assist but also don’t receive help from them because Vodacom service became worse 0% incompetence bad service spoke to Devi team leader at PE still also cannot assist me telling me about 48 hours while email said 24 hour, why they don’t cancel this because clearly they cannot deliver good services and they took our money but 0% service delivery so tired of calling them don’t want anything to do with Vodacom now they don’t even know the product the agents they lie to customers so fedup with them cannot take this no more
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Ester D's updateReviewer Update
20 Mar 2026, 19:57From Tuesday no internet and Vodacom lady called me today no solution nothing and rude, I guess won’t assistance at Vodacom because is bad I need them now to cancel this subscription because month to month however they can’t cancel because they charge me and I am not happy with their services it’s bad. Here at hellopeter they promise to consulted will contact me but with no solution how is that so disappointed and frustrated with their services cannot any more please help
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Ester D's update20 Mar 2026, 19:57
Reviewer Update
From Tuesday no internet and Vodacom lady called me today no solution nothing and rude, I guess won’t assistance at Vodacom because is bad I need them now to cancel this subscription because month to month however they can’t cancel because they charge me and I am not happy with their services it’s bad. Here at hellopeter they promise to consulted will contact me but with no solution how is that so disappointed and frustrated with their services cannot any more please help