Poor, inadequate service

I want to transfer my business contract into my personal name.<br> <br> On 5th Febuarry 2015, My application for a contract was incorrectly handled, resulting in a prejudiced outcome, and now a 60/90 day waiting period applies before application can be made again with correct info.<br> <br> Consultant (Tshepo) recorded me as \unemployed""; proof of residence and ID; and further requested surety details; taking my husbands 3-month bank statements; and ID.<br> <br> My application was declined due to low credit rating;which was not specifically attributed to being \""unemployed\"""