Poor Identity Verification Process

<p>After a ********* used a **** ID copy which was not even certified to take up a contract using my profile . Was suprised to know that a copy of ID is all u need to get a contract. No proof of address and bank statement was requested by the vodashop. I spoke to one of the consultants and aksed to see a manager , was told the manager is busy with serious staff and cannot attend to me. Their fault is now my problem as m expected to submit avidafit and proof of my identity , these are the same documents that were never requested from the *********. Its a disgrace</p>