MN
Munei N
1 reviews | Active since Jun 2021
30 May 2023, 12:53
Poor Home Fibre Service.
We have been using Vodacom Fibre in San Ridge Heights Apartment in Midrand. We moved from one unit to another, Vodacom keeps on saying they cannot locate our unit to move our fibre, we have been without fibre for over 30 days and we are paying vodacom. they gave us ***-802725. Vodacom has a very poor home fibre customer service. donot use them.
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Vodacom's replyOfficial
30 May 2023, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2023, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team