Poor Form Vodacom

I had my cellphone number for more than 15 years. Two and a bit years ago the company that I work for, took out a contract for me.

Since the contract completed, I cancelled it as I didn't need the airtime.

For some unknown reason, Vodacom cancelled my cellphone number too. As mentioned a number I've had for 15 years plus. Why on earth would I want to cancel my own cellphone number??

I went into a Vodacom store, (Constantia Village) where I was told that there was nothing they could do, I must phone the call center. I go home and call the call center, and they said there is nothing they can do and I must go into a branch. Which I did again and I was abruptly told that I should have told them that I didn't want my number cancelled. Clearly insinuating that it was my fault.

This is ridiculous, now I have had to get a new number through no fault of my own.

Poor form Vodacom. Poor form. Unacceptable! If I could give zero stars I would.