MB
Manu B
1 reviews | Active since Jun 2014
14 Aug 2022, 14:13
Poor field support
Call logged 03 Aug 2022 for support with Nokia ONT. To date I have not been contacted by a technician to confirm date and time. No ETA available from call center.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Aug 2022, 17:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Aug 2022, 17:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Aug 2022, 14:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent this off to the Fibre Escalations Team for feedback. Regards Consumer Website Team
Best regards,
Vodacom's reply19 Aug 2022, 14:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent this off to the Fibre Escalations Team for feedback. Regards Consumer Website Team
Best regards,