ME
Michael E
1 reviews | Active since Oct 2021
23 Oct 2021, 11:15
Poor fibre service from Vodacom
My Vodacom fibre service has now not been working for 2 days. This is the second time this year that this is happening. Previously I was without my fibre internet service for more than a week. I have logged a service request but have received no feedback on the matter. I am expected to be paying my full subcription though. This is very poor service.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Oct 2021, 11:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Oct 2021, 11:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team