Poor fibre service from Vodacom and Vumatel

I've been without fibre for 4 days. It has been most inconvenient as I work from home. I've been in communication with Vodacom Fibre every day this week. There is nothing they can do but escalate it to Vumatel.

When I moved from Vox to Vodacom, it took two weeks to be connect. IIt was a nightmare! I eventually drove to the Vumatel head office in Bryanstan and refused to leave until a technician was sent out. They did this and the problem was resolved. I don't feel like doing that again!