Poor fibre service from Vodacom

After 4 months from accepting the order, Vodacom was unable (unwilling?) to provide me with a fibre service. It eventually took MWEB only 2 working days from me placing the order for them to connect and activate my fibre service. Never thought that Vodacom would become such a pathetic yet arrogant service provider. Keep making promises but never keep them. Doesn't respond to email sent to management. Really poor service.