BY
Brandon-Lee York
1 reviews | Active since Jan 2023
23 Jan 2023, 21:40
Poor fibre service
Fibre has been down for over 7 days now with no update to the call. Keep getting the same response that I must give them to time to resolve but seems like nothing is happening. I am so disappointed in Vodacom I am now considering looking for other Internet options from other networks as well as moving all my contracts due to lack of service
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Vodacom's replyOfficial
24 Jan 2023, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2023, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team