Poor Fibre Service

I have been a Vodacom fibre customer since 2022. Since relocating December 2025 I have experienced numerous issues. This has been the 3rd time in 6 months I have had an outage on my Vodacom Fibre line, the last two lasted weeks and this current issue I can see is following suite. After the 4th time a call centre agent has told me to reset my device (which is the first thing any person will do) I have no further assistance. A ticket is created by them for a technician to come out which takes days. If I contact them for an update I get told they don't know. I was told on the Friday evening that I must switch off my device and that I will be contacted in 15 minutes to do a troubleshoot again, that never happened. I called again and was told there is an outage I will be up and running by the morning. Now Saturday morning still with no signal I called again and my ticket was escalated and I was told I will be contacted shortly and someone will come through. After waiting at home the whole Saturday for a call or someone to come past my house to see to the issue there has been none of that. After calling again I was told by the agent they don't know when or if the technicians will be coming. I am very disappointed in this service and will most definitely be cancelling when this contract has expired.