FL
Frank L
1 reviews | Active since Nov 2022
18 Jul 2025, 18:35
Poor fibre service
I contacted Vodacom customer care services Saturday 13 July 2025, regarding my fibre line that are off. Was informed that if will take around 72 hour to be sorted by service provide Octotell. To date I'm still waiting to be connected.
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Vodacom's replyOfficial
19 Jul 2025, 10:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jul 2025, 10:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team