CB
Carol B
1 reviews | Active since Oct 2017
14 May 2021, 11:26
Poor fiber connection
Lately your fiber are more offline than online. You have caused one big loss to my husband's employer. Thanks to you he could lose his job.
I know you will not do a thing about this because that is how Vodacom operate
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 May 2021, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Carol B's updateReviewer Update
14 May 2021, 16:22Good afternoon
Still no contact from you and guess what our internet connection is down again twice in one day.
Great customer service well done
Still no contact from you and guess what our internet connection is down again twice in one day.
Great customer service well done
CB
Carol B's update14 May 2021, 16:22
Reviewer Update
Good afternoon
Still no contact from you and guess what our internet connection is down again twice in one day.
Great customer service well done
Still no contact from you and guess what our internet connection is down again twice in one day.
Great customer service well done