1 reviews | Active since Jul 2011
Poor Feedback
Good Day,<br> <br> I received a sms today saying that my 100MB recurring data bundle will be change to a recurring data bundle. I cancelled the 100 MB recurring data bundle two months ago. What on earth does this mean? It's really annoying that no one from Vodacom bothers to pick up the phone to give customers decent feedback. <br> <br> I also got another sms saying that my migration to the uChoose flexi 350 package has been successful. Yet the sms doesn't confirm that the migration includes the 1 gig of data I'm supposed to be getting on this package. Please can someone from Vodacom pick up the phone and call me to explain exactly what is going on. I'm tired of calling Vodacom and then being sent from pillar to post.
Thank you for taking the time to raise your complaint with our team.
As discussed we have now or addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Julian
Best regards,
Thank you for taking the time to raise your complaint with our team.
As discussed we have now or addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Julian
Best regards,
