DW
DANIKA W
1 reviews | Active since Sept 2022
19 Dec 2022, 07:58
POOR EVERYTHING
in my previous complaint ''for a big company like Vodacom they are useless .I've been trying to get hold of them ********** the after sales department after they put the wrong address on my parcel the parcel is with ram but they cant deliver until Vodacom fixes the address the 082 135 number keeps escalating and escalating but nothing gets resolved. They want you to upgrade and after that they don't care!!!!!!!!beware of this issue before you take out a contract with them.''
someone from Vodacom called me assured me my stuff will be done when i spoke to the courier still no change they are still waiting for Vodacom.
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Replies (1)Vodacom's replyOfficial
19 Dec 2022, 10:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
