Poor dishonest service

<p>I have 2 seperate contract with vodacom. 1 an Red unlimited contract on ********** 701 and a uchoose R200 contract on Cel ********** 082. Both contracts is 2 months in arrears due to financial difficulties at work. ********** 082 is due to reach end of the contract 18 Sept 2016. I CALLED ********** in Aug 2016 to cancelled it and was told an agent will call me...Up till now no call received. I called again today and was sent from pillar to post, spoke with 7 different people in cancellation and legal dept. They refuse to let me pay the arrears on the uchoose contract only for it to get cancelled. INSTEAD THEY BILL ME R456 MONTHLY ON A MONTH TO MONTH BASIS increasing my arrears and put me under more financial pressure. The other contract is only expire next year Sept. Although its one account holder its 2 different contracts open on different times. I might loose my job and try to at least settle one contract which expired 18 Sept. But vodacom refuse to assist me by doing so and rather try to milk more monies out of me which I cant afford. They are not honest and not taking customer service serious...I feel they are ******* and try to gain more money instead of assisting me by to cancel the expired contract. I am willing to pay the R456 arrears on that contract. Can someone with authority intervene without me phone and be send from pillar to post</p>