Poor delivery on promises

<p>I took out a new contract with Vodacom and negotiated a better deal wiith the very helpfull consultant who confirmed with his Supervisor that they will give me 500meg per month free of charge for 24 months starting on the starting date of the new contract which was today. Unfortuanitly the promise of the 500meg extra did not happen as promised. </p> <p>This is really upsetting as one would like to believe the slogans and advertisments of the promises and the delivery, but then there is poor execusion on these promises. </p> <p> </p> <p>Good customer service..... Delivery on your promises.</p> <p> </p> <p>Please be so kind as to urgently see that this issue gets sorted out.</p>