sS
sharpmetaldce S
1 reviews | Active since Jan 2017
13 Dec 2019, 09:42
Poor Delivery and communication
Still awaiting delivery of my Vodabucks order, your shipping company confirmed that my order was in the warehouse on 29/11/2019 and that it would be delivered in 3-5 days today marks the 11th working day. they do not answer any of the phone numbers provided nor do they respond to emails, please resolve as a matter of urgency
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Vodacom's replyOfficial
13 Dec 2019, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2019, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team