CS
Clifford S

1 reviews | Active since Jan 2022

09 Jan 2022, 22:10

Poor data speed

I have a 2 year lte contract with vodacom. When I took the contract last year November I was getting good speeds and coverage. Now for the past 2 weeks the speed has dropped to just 1meg. I cannot stream on my smart tv and no other device can connect without it buffering. I feel that vodacom has started throttling the speeds from about 830pm. I am beyond disappointed. I want out of this contract.

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2022, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team