Poor data signal in Giyani

After several complaints regarding poor or no data signal in the Giyani area, I have no other option as to vent my frustration on this platform. Everytime I phone customer service, they log a complaint, phone back the following day and thereafter state that the issue has been resolved. However, the signal still fails and this has been an ongoing process for the past couple of years. Many people in the surrounding areas complain on a daily basis and it seems as if Vodacom just ignores this issue. I have 2 contracts with Vodacom and cannot use the service due to poor infrastructure or lack of signal. Surely Vodacom is aware of this issue. I have spoken to one of Vodacom's consultants and he informed me that the tower in Giyani has transmission problems. How long does it take to fix an issue like this?