LV
Lawwd V
1 reviews | Active since Sept 2023
11 Sept 2023, 16:40
Poor data connection
Its been 7 days without data network at my area and i have contract with vodacom and my data just expire without using them . This is not acceptable i logged a query via FB but im still experiencing the same problem . This is not nice kindly fix ur network . My area is cosmo city ex6 island
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Replies (2)
Vodacom's replyOfficial
12 Sept 2023, 07:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2023, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Sept 2023, 08:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2023, 08:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,