WK
Werner K

1 reviews | Active since Jul 2012

20 Mar 2015, 08:14

Poor data and also voice signal Ref:A1-STKK-NXF2LG

Good day,<br> <br> Vodacom. You disgust me.<br> <br> Here is a link to my 1st Report: <br> http://hellopeter.com/vodacom/complaints/poor-data-and-also-voice-signal-refa1-stkk-nxf2lg-***<br> <br> Your staff all suck!! Everyone is full of promises on the 1st call after a complaint - and then no one gets back to me after that!!<br> <br> I hereby inform you of my intention to lodge an ICASA complaint next week.<br> <br> I therefore request that this matter be handed over to your supervisors. I do not want to speak to anymore customer care consultants.<br> <br> I have had enough - You do not keep you part of the contract by providing me with signal - why should I then pay you??<br> <br> You think you spite me by suspending me line?? think again!!<br> <br> Not even by stopping my payments do you decide to get off your lazy asses and fix things. <br> <br> I have nothing good to say to you ...<br> <br> Vodacom management - I put this in your hands now.<br> <br> This is my last request for service from you.

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2015, 09:56
Official
Hello pilotwerrie,

We have handed your query to our Network Division who will investigate the matter and provide you with feedback.

Please accept our apology for any inconvenience caused.

Kind Regards
Vodacom Website Team