PR
Paul R

1 reviews | Active since May 2016

13 Jul 2018, 15:44

POOR CUSTOMET SERVICE

I had a nr ********** 228 witch was port to Telkom.I went to Wonderpark and Pride the assistant tried to help me to port that no.back to Vodacom with no avail.sHE SEND A MAIL TO HEAD office explaining what has transpired and she said very rudely it will take 48 hours to comply.It is more than 48 hours sice I have been yhere and I also send her a mail regarding the 48 hours and she also ignore my mail. Then you want to know why I left Vodacom in the first pace.THAT IS WHY BECAUSE OF THEIR ATTITUDE AND FOLOW UP OF QUIRES.

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2018, 11:48
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,