Poor customer services order -***

It is with great disappointment that I have to write this complain about such poor service received from what is supposed to be a great mobile service provider.

On the 15 January 2018, I received a call from you guys offering me a wifi route for 20gigs for +/- R208 a month on a 24month contract. The consultant firstly promised delivery will be done within a short period, that was not done three and half weeks later two boxes are dropped off at my office with a route , HP laptop and a whole lot of accessories which were not ordered. I am actually asking myself how many customers are being *****ed into paying for stuff they have not ordered because they do not know how to deal with sales agents who have a bad work ethic, this is utter nonsense. You better collect all your stuff in the next 48 hours or I will destroy it.

It s really upsetting that such a reputable company like Vodacom would have Agents who are unreliable.

what is even more upsetting is the fact that your company ignored my complain that we have network issues at our residential area. I don't see the need of being a customer of such an unreliable provider.