BR
Bradley R

1 reviews | Active since Apr 2014

20 May 2022, 20:15

Poor Customer Services and Does Not take ownership of In-Store Promo's

Broken Promises,

Vodacom Customer service no existence . I was ****** of a promo due to Vodacom Not having stock, I have queried and complained, and still waiting for feedback....U get called by customer services making empty promises.....Their favourite saying is I Promise I will call back......and thats the last u hear from them...............

0
Replies (1)
Vodacom
Vodacom's reply22 May 2022, 09:23
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team