BG
Barry G
1 reviews | Active since Jun 2016
28 Jan 2020, 14:26
Poor customer services
I upgraded my contract on the 18th of January and to date I have not yet received my phone. The stock was ordered incorrectly by the shop consultant and had to be reversed. No feedback received from the provider if I did not follow up.
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Vodacom's replyOfficial
29 Jan 2020, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2020, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team