Poor Customer Service Vodacom

I app**** for a home internet contract with Vodacom which was approved, they emailed me the contract form a no-reply email address and have not included the email address i should use to send back the contract. I phoned them over 6 times now, held on for 30 minutes each time and no consultant could provide me with an email address. Vodacom service has really become pathetic over the pat few years.