dK
derek K

1 reviews | Active since Dec 2012

04 Oct 2018, 12:06

POOR CUSTOMER SERVICE VODACOM!

Poor customer service from Mtombe in upgrades. Secondly, my account is a mess. I have asked 4 times Ito receive ONE account, but i still get sent TWO, FOR YEARS NOW!!!!

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2018, 14:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team