Poor Customer Service Rude management rude

Took tablet in as lcd cracked, the laptop was s months old at the time, after two weeks, returned to Vodacom Cape Gate, to inquire regarding repairs. |The staff said they could not contact, I asked what was the outcome, the staff stated it was physical damage and I needed to pay to repair. There was no quote, I asked the manageress and she said physical damage.<br> I returned today whereby the same manageress stated, she could not assist as I did not have a receipt with me this is now three weeks late.<br> The arrogant attitude is upsetting, the fact that staff were pushing with on the tablet, makes Vodacom also responsible.<br> <br>