TP
Teveshan P
1 reviews | Active since Sept 2020
06 Sept 2020, 21:19
POOR CUSTOMER SERVICE , REFUSAL TO RESOLVE FIBRE CONNECTION QUERY!
Absolutely appalled by the service, I've used them to install fibre and have had no internet access for 2 weeks!! The call centre keeps telling me someone will be in contact to sort this out but nothing happens!! What's the point of having fibre which cannot be used! Terrible Service all round i would not recommend this provider. They lack customer service!!!
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Vodacom's replyOfficial
07 Sept 2020, 07:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2020, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team