1 reviews | Active since Dec 2016

06 Dec 2016, 18:02

Poor customer service no signal but super charge

<p>I have been trying since 3 oclock today trying to speak to somebody in regards to my contract which only has beennone huge stuffup. My monthly bill has doubbled nice it started on the 6 the September. I cant even speaknto any call center person with out being cut of and dont thinknfor one second that they will call you back. you are debiting me for a salespersons mistake. i also have the proof of it... </p>

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team