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chad G

1 reviews | Active since May 2016

11 May 2016, 12:23

Poor customer service Network connection

<p>I spoke to 5 different agents regarding my network problems . after speaking to the first consultant my network went away completely . after more attempts every call got dropped and when I spoke a supervisor Thomas he dropped my call after being placed on hold for more than 10 minutes .</p> <p> </p> <p>This is poor customer service by the service providers who claim they the best in the country!</p>

0
Replies (1)
Vodacom
Vodacom's reply13 May 2016, 07:45
Official

Dear Customer,

Thank you for making us aware of your Hellopeter complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Best regards,