lB
lindi B
1 reviews | Active since Mar 2014
09 Oct 2020, 14:43
Poor customer service - indescribable!
I live in Jartnee****rt and can not get a call through to another vodacom line for months now!! MTN is fine in the area but Vodacom just shrugs their shoulders and we have to deal with it. Calling them is even worst!! Waiting time is very long And what can we do, NOTHING...just stand in line I am so frustrated.... indescribable
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Vodacom's replyOfficial
10 Oct 2020, 11:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team