POOR CUSTOMER SERVICE (I was promised to be called so that they can resolve my issue I'm still waiting since on the 3rd of this month.

Item: Vodacom
Rating: 1
Author: Given M

Vodacom I need my money back you promised to call me but still u haven't this goes to show that you don't care about your customer's. Poor CUSTOMER SERVICE.... I WANT MY MONEY BACK VODACOM

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Replies (1)

Vodacom's replyOfficial

13 Jun 2020, 10:53

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Jun 2020, 10:53

Official