CK
Chris K
1 reviews | Active since Mar 2020
27 Jan 2021, 12:30
Poor Customer Service from Vodacom
Pathetic to say the least. Fighting a battle for over 3 months now where I have been billed incorrectly, but every time the 'pass credit' it puts me further in arrears. I cannot even upgrade due to this nonsense!!
I would not recommend Vodacom to anyone.
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Vodacom's replyOfficial
27 Jan 2021, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team