Poor customer service from Vodacom
<p>I wrote a review last week stating how Vodacom never made good on allocating the agreed upon data bundles on my contract. I got a reply stating that a consultant will contact me soon to reaolve the matter. Still waiting....</p> <p>Today I received an sms stating that the matter has been resolved and all is well, except that I was never contacted and the matter is not resolved as they claim. Real classy. Truly the worst service ever. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
