1 reviews | Active since Apr 2018
Poor customer service from Vodacom
Poor customer service from Vodacom
I recently renewed by contract for I-Phone 8. The salesman committed I would have device and package within a week. Took a month to be delivered after numerous follow up I was committed on 5Gb data monthly with the package has was an incentive to renew. I still waiting 3 month later for issue to be resolved
I logged numerous calls but there no resolution I being sent from one department to the next. If I has seen this the service from Vodacom i would not have renewed. Poor customer service
Unhappy customer still waiting ...,,,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Sham
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Dear Sham
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
